Talk to a human
Contact us
Got a question about an order, a product, or getting it to your door? Send us a message. There is a real person on the other end, and we usually reply within one business day. No call centres, no runaround, just straight answers from people who love the same gear you do.
Hours
Mon to Fri, 9am to 5pm NZT. Message us outside hours and we will pick it up next business day.
Easy returns
How shipping & returns work →Tell us what you are after and we will point you the right way, whether that is a sizing question, a delivery date, or help choosing between two tents. The more you tell us, the better we can help.