Beyond what's on the shelf
How pre-orders & sourcing work
We import quality outdoor gear directly. That means alongside what is in stock, we can bring in more for you, often gear you will not find anywhere else in New Zealand.
Last updated June 2026
In stock
Most products are in stock and ship, or are ready for pickup, within 1 to 2 business days, just like a normal order.
Pre-order (pay now to reserve)
Some out-of-stock items can be pre-ordered. You pay now to reserve yours, and we include it in our next shipment. Each pre-order product shows an indicative lead time (for example, "Ships in 4 to 6 weeks"). These dates are estimates, not guarantees, because they depend on shipping.
If a pre-order is going to take materially longer than the time we quoted, you are welcome to cancel for a full refund. And if we ever cannot supply an item we have taken payment for, we refund you in full, no questions asked. That is the law, and it is also just how we like to do things.
Sourced to order, or enquire
For items we do not normally stock, hit Enquire on the product, tell us how many you need, and we will come back with pricing and timing by email. There is no payment and no obligation until you say yes.
Your protections
Pre-ordered and sourced items carry the exact same Consumer Guarantees Act protection as anything else we sell. If they arrive faulty or not as described, you are covered for a repair, replacement or refund. See Returns & Refunds for the detail.